Shipping/FAQs
A Message To YOU!
LoneWolf may offer PRE-SALE/ORDERS, meaning products are not yet with us, and are in the process of being made and shipped to/from us/you. In this circumstace their may be a delay on shipping & handling. Please bare with us and if you have any question please contact us via our “Contact Us” page on our website header. We will assist you within 24-48 hours.
At LoneWolf.co we strive to build a mindset, a lifestyle and more importantly a community through the idea of FREE thinking.
We provide the world with great products at great prices that are shipped directly to your door.
At LoneWolf, you, THE PEOPLE matter.
We thank you for your support and patients.
Is Delivery Free?
Australia wide shipping is 100% free.
Where as world wide shipping will incur a fee.
Australia Post is our main delivery service due to their fast and reliable postage and handling.
What Is The Return Policy?
Due to the nature of our products, Sale items are unable to be returned unless there is a clear fault or error in the product due to hygiene reasons.
Products with clear faults or errors fall under a 14 day refund/return policy.
Where Does LoneWolf Operate From?
LoneWolf Is Australian owned and operated, we strive to provide great quality service and produce excellent products throughout Australia and the world,
Shipping Time?
Shipping time may vary depending on your location, Australia & Worldwide. Rural/metro etc.
Shipping time may also vary depending on stock quantity and wether or not it’s a pre-sale/order.
What currency is the store in?
All products displayed on our website are in AUD.
What if my order is delayed?
Sometimes orders may be delayed, if this is the case and you are wondering where your order is, first read our Shipping Information for further info, then check your Shipping Confirmation email you received, this can often end up in your spam/junk folder. If you are still unable to track your order, please contact us via the Contact Us page.
What types of payment do you accept?
We accept all major forms of payment, including credit cards, Visa, Mastercard etc.
How can I get in contact with LoneWolf?
If you would like to get in touch with our support team, please contact us via our “Contact Us” page on our website header. We will assist you within 24-48 hours.
- CONNECT WITH US
We’d love to stay in touch. You can follow us on Facebook & Instagram for regular updates! We look forward to connecting soon.